One Minute Manager

Another good read is the One Minute Manager written by Kenneth Blanchard and Spencer Johnson
again summarized below... http://www.coolavenues.com/know/gm/book-review_arnab_4a.php3

"The One Minute Manager" is a book for finding a balance between being an autocratic manager, who cares only about the results, and a democratic manager, who cares only about the people. The lessons are imparted in the form of an interesting parable about a young man who has set out looking for world-class management skills. In his search, he meets the One Minute Manager, a willing mentor who seems to have things well in control and plenty of time on his hands.
During the course of the story, the young man finds that a good manager is an honest man, who leads by example and who genuinely cares for his people. He learns that the original One-Minute Manager has established certain precepts to ensure that a work group is individually more responsible.

These are:

1. Set One-Minute Goals to ensure that your people understand perfectly what their duties are, what is expected of them and that there are no surprises.

2. Give One-Minute Praise. Let the people know when they are doing the right thing or when they are doing something right.

3. Give One-Minute Reprimands. Do it immediately and talk only about the incorrect behavior only, not the people personally.